Privacy & GDPR

The Good Expat Life by Henriette Johnsen handles personal information in the following manner:

All personal information, as well as session notes, is anonymised and handwritten. Session notes are stored in a locked metal cabinet.
GDPR forms and client information forms are kept in a locked metal cabinet stored in a different location from the session notes.
If you have contacted Henriette Johnsen via the contact form on the website, the information you have submitted will be stored on Wix's server. When Henriette Johnsen has read your message and contacted you via encrypted e-mail, the information will be deleted from the server.
Henriette Johnsen keeps personal information, including session notes, for 5 years from the end of the month in which therapy is ended. When that period expires, all notes are shredded.

Upon written request addressed to Henriette Johnsen, a client can access their notes. If the content of the notes is incorrect, Henriette Johnsen will change them upon receipt of a written request to do so.
Enrolment forms for personal empowerment groups are kept in line with this guideline and will be shredded when the course is finished.
Everything disclosed and discussed remains under confidentiality, and Henriette Johnsen does not disclose or pass on personal information to third parties. Upon written request addressed to Henriette Johnsen, a client can require personal information passed on to a third party. A fee will be charged for this service.

Only in case of suicidal thoughts and/or thoughts of criminal acts, will Henriette Johnsen breach confidentiality and speak to the client's GP (General Practitioner; your family doctor) or the Police. If possible, Henriette Johnsen will not do so without having discussed so with her client. For this purpose, Henriette Johnsen will store contact information for clients' GP; this information will be stored in accordance with the storage of session notes, but separate from these due to confidentiality.
If the client wishes for their personal information to be deleted before the end of the above-mentioned 5 years, Henriette Johnsen will do so upon written request addressed to Henriette Johnsen. Such a request will be kept indefinitely.
Except for the client's name, mobile number, and e-mail address, as well as correspondence in relation to setting up sessions and payment for these, Henriette Johnsen does not communicate any personal details over e-mail or text message. Henriette Johnsen will not be held responsible for any personal information, clients may disclose over e-mail or text message, and Henriette Johnsen will delete such messages upon having read them. Henriette Johnsen encourages all clients not to reveal personal information via e-mail or text message.
Communication around setting up appointments can be conducted

via encrypted e-mail using henriette@thegoodexpatlife.com and text message; Henriette Johnsen will delete such after the completion of said appointment(s).

Name, e-mail, and telephone number exempt, Henriette Johnsen will not store any personal information digitally.
Henriette Johnsen keeps an analog diary in which the client's initials are used to indicate appointments.
For booking keeping and invoicing purposes, Henriette Johnsen keeps clients’ names and email addresses in Dinero, which handles data in accordance with current GDPR legislation.
All sessions are completely confidential between the client and Henriette Johnsen. A paying employer does not have access to content discussed in sessions.
Online sessions are conducted on Zoom, which is recommended by EAP, the European Association of Psychotherapy. Henriette Johnsen will set up the meeting and send the client the login information in a coded, encrypted e-mail. The client's name or any other personal details will not appear in Zoom. All sessions are set up using the client's initials and are password-protected. Neither the client nor Henriette Johnsen will record the session.

After the first session, Henriette Johnsen will ask the client to read and sign a printed version of the above.

Cookie Policy

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Attached & Abroad

When signing up for the online course, Attached & Abroad, your name and email will be held in Wix and not, at any time, passed on to any other parties or used for marketing purposes.

Newsletters

When signing up for The Good Expat Life's newsletter, you receive an e-mail containing a link for you to confirm that you agree with me holding your name and e-mail address in Mailchimp and Wix for the purpose of sending you newsletters. The information will not be used for other marketing purposes and won't be passed on any third parties. At any time, can you unsubscribe to the newsletters.

Webinars on Attachment Style

When signing up for webinars, your name and email will be held in Wix. They won’t be passed onto third parties, but will be used for emails confirming and reminding you of the webinar in question – just as well as you will receive a recording of the webinar.